MaxFeeder is made by Gargoyle Labs LLC. This page explains how to delete your MaxFeeder account and what happens to your data.
You don't need an account to read with MaxFeeder. If you never signed in, we hold no account data about you and there is nothing to delete.
You must be signed in to see the option. Deletion happens straight away and applies to every device.
If you can't sign in, email support@maxfeeder.com from the address you signed up with and ask us to delete your account. We'll confirm it's you, delete it, and reply within 7 days.
Everything we hold that is tied to your account is removed from our database immediately:
An active subscription bought on the website is cancelled immediately, so you are not charged again.
| Data | Why, and for how long |
|---|---|
| Payment records held by Stripe (website purchases) or Apple (iPhone purchases) | They are the payment processors and keep transaction records as tax and financial law requires. We don't control those records. |
| Emails you sent us (feedback or support) | They stay in our support inbox. Ask us in your deletion email if you'd like them deleted too. |
| Operational logs at our hosting and database providers | Short-lived request logs kept by those providers, which expire on their own schedule. |
Feeds and settings stored only on your device (when you use MaxFeeder without Pro) are removed when you uninstall the app or clear its data.
Deleting your account doesn't refund a purchase automatically. For a website subscription, email us for a refund of unused time. For a Pro pass bought in the iPhone app, Apple handles refunds at reportaproblem.apple.com.
See also our Privacy Policy and Support page.